1. Acceptance and scope

1.1 These Terms apply when you create an Organisation profile, post a brief/challenge, schedule a session, or otherwise use the Platform.

1.2 By ticking the acceptance box, you enter a legally binding agreement with Plentii.

1.3 If you do not agree, do not use the Platform.

2. What Plentii provides

2.1 Plentii provides a platform to:

• host Organisation profiles and briefs,
• facilitate matching/intros between Organisations and Volunteers,
• support scheduling and follow-up where applicable.

2.2 Plentii does not guarantee:

• that you will receive a match,
• any specific outcomes, results, funding, or deliverables,
• the accuracy or suitability of any Volunteer input.

3. Relationship between Plentii, Volunteers, and Organisations

3.1 Volunteers are independent third parties. They are not employees, agents, partners, or representatives of Plentii.

3.2 No agency, partnership, joint venture, employment, or fiduciary relationship is created by these Terms.

3.3 Any agreement you enter into directly with a Volunteer (beyond the Platform flow) is solely between you and that Volunteer.

4. No professional advice and non-reliance

4.1 Volunteer input is provided on a best-efforts basis and may be informal, educational, or experience-based.

4.2 You agree not to rely on Volunteer input as professional advice, including legal, tax, accounting, medical, or regulated HR advice.

4.3 You are solely responsible for:

• your decisions and implementation,
• compliance with applicable laws and regulations,
• verifying accuracy and suitability before acting,
• safeguarding your staff, beneficiaries, customers, and stakeholders.

5. Organisation responsibilities

5.1 You agree to:

• provide accurate and current information,
• prepare for sessions and respond promptly,
• treat Volunteers respectfully and professionally,
• use the Platform lawfully.

5.2 You must not use the Platform to:

• harass, threaten, discriminate, or exploit others,
• request or facilitate illegal activity,
• solicit funds from Volunteers unless expressly allowed by Plentii in writing,
• spam or market unrelated services to Volunteers.

6. Information sharing and do not upload rules

6.1 You are responsible for what you upload, share, or disclose through the Platform or during sessions.

6.2 You warrant that you have all rights, permissions, and lawful bases required to share any information or data you provide.

6.3 Unless explicitly agreed in writing with safeguards, you must not upload or share:

• passwords, authentication codes, banking card/payment data,
• special category personal data (including health/medical info) or sensitive beneficiary data,
• children's personal data,
• highly confidential materials that you are not legally permitted to disclose.

6.4 You agree to anonymise or redact personal data where feasible.

7. Confidentiality

7.1 Confidential Information means non-public information disclosed in connection with the Platform, including briefs, documents, session content, and notes.

7.2 Each party agrees to keep the other party's Confidential Information confidential and use it only for purposes of participation on the Platform.

7.3 Confidentiality does not apply to information that:

• is or becomes public other than by breach,
• was already known lawfully without restriction,
• is independently developed without use of Confidential Information,
• must be disclosed by law or a regulator (where permitted, the disclosing party will give notice).

7.4 You acknowledge that Volunteers may also be bound by confidentiality terms via the Platform; however, Plentii cannot guarantee a Volunteer's compliance. Your primary safeguard is not sharing prohibited data (Section 6).

8. Intellectual property

8.1 Each party retains ownership of its pre-existing IP.

8.2 Unless agreed otherwise in writing:

• Deliverables created by a Volunteer for you are licensed to you on a non-exclusive, worldwide, royalty-free basis for your internal organisational use.
• You may not resell or commercially exploit Volunteer deliverables without the Volunteer's permission.

8.3 You grant Plentii a limited licence to host and display your profile content and briefs on the Platform for the purpose of operating the service.

9. Case studies and publicity

9.1 Plentii may only use your name/logo or publish a case study if you have provided explicit consent (e.g., via an optional checkbox or written approval).

9.2 Plentii may use anonymised and aggregated insights (that do not identify you or individuals) to improve the Platform and demonstrate impact.

10. Recordings and automated notes (default enabled; opt-out available)

10.1 To support quality and to provide useful follow-up, Plentii enables call recording and/or automated note-taking by default for sessions scheduled via the Platform. You can opt out at any time before a session, and Plentii may also disable recording/notes in specific circumstances (for example, where required by law or safety considerations).

10.2 Where enabled, sessions may be recorded and/or processed by automated note-taking tools to create notes for participants and quality assurance.

10.3 You are responsible for ensuring your attendees are informed and consent to recording/notes where required by law.

10.4 Retention: Recordings and notes are stored for up to 180 days unless you request earlier deletion or we must retain longer by law or for dispute resolution, fraud prevention, or security.

11. Fees and pilot nature

11.1 The pilot may be offered at no cost. If fees apply in future, we will communicate fees clearly before you incur them.

11.2 Plentii may change pilot features, eligibility, or availability at any time.

12. Suspension and termination

12.1 You may stop using the Platform at any time.

12.2 We may suspend or terminate your access immediately if we reasonably believe you:

• breached these Terms,
• created safety or safeguarding risk,
• misused the Platform or Volunteers,
• engaged in unlawful conduct.

12.3 On termination, your right to use the Platform ends immediately.

13. Disclaimers

13.1 The Platform is provided as is and as available.

13.2 We do not warrant that the Platform will be uninterrupted or error-free.

13.3 We do not warrant outcomes from Volunteer engagement.

14. Limitation of liability

14.1 To the maximum extent permitted by law:

• Plentii is not liable for indirect, incidental, special, consequential, or punitive losses, including loss of profits, revenue, goodwill, reputation, or opportunity.
• Plentii is not liable for Volunteer acts or omissions.

14.2 Plentii's total aggregate liability arising out of or in connection with these Terms is limited to £5 (or the equivalent in local currency), except for liabilities that cannot be limited by law.

14.3 Nothing in these Terms excludes liability for fraud or wilful misconduct.

15. Indemnity (Organisation to Plentii)

15.1 You will indemnify and hold Plentii harmless from third-party claims, losses, and expenses arising from:

• content or data you upload/share that you did not have the right to share,
• your breach of these Terms,
• your unlawful use of the Platform.

15.2 This indemnity does not apply to the extent the claim arises from Plentii's fraud or wilful misconduct.

16. Changes to Terms

16.1 We may update these Terms to reflect changes to the Platform, law, or risk.

16.2 We will provide reasonable notice via the Platform or email. Continued use after the effective date means you accept the updated Terms.

17. Governing law and jurisdiction

17.1 These Terms are governed by the laws of England & Wales.

17.2 The courts of England & Wales have exclusive jurisdiction.

18. Contact

Questions about these Terms: support@plentii.world